CRM Executive (Customer Grievance)

Required experience - 3 years
Qualification - Any Graduate

Job Description

  • Preferably have relevant industry experience in CRM with a focus on handling customer grievances
  • Be a good communicator and polite when interacting with customers (minimum 3 years of experience)
  • Listen to and understand customer grievances, respond to them promptly
  • Keep track of activities, checklists, maintain records, and gather feedback from customers